Hi, we purchased 2 Lenox single-zone Mini-Split Heat Pumps 4 years ago. The only maintenance we have had done during this time is the cleaning of the filters every month by ourselves and have had no problems with them. Recently we noticed some black spots inside one of the units and after some investigation discovered that it was mould. We were under the impression that these units were maintenance free after installation. The public needs to be educated and made aware that a regular cleaning of these units is a must if you don’t want to be inhaling dirty air with mould in it. You also have to consider the efficiency of the units and the cost of operating these units if they are not cleaned by a professional on a regular basis, every year or two I am told.

After getting three quotes, checking with the BBB and speaking to some people that sell these units we decided that Breathe-Clean looked to be our best choice. We made the right decision. The price was reasonable, the work done was professional and the serviceman was very informative answering all questions without hesitation and in a friendly manner. The colour of the water that was in the bucket after the cleaning shocked us, it was black and dirty. We will be using Breathe-clean again as needed and also referring them to our friends and associates.

Very satisfied with the service, professionalism, punctuality and the friendliness of Tom, your service representative, he was very helpful and provided the service that we were told your company provided.

Thank you.

Cheers

JimBent & Tracy Wambolt

Cole Harbour